November 28, 2017 at 1:32 pm I possess the identical dilemma with my blue tooth only Once i initially procured it the parts guy and tech assistance had been the two clueless to the point they'd the bicycle for eight days telling me equally wired and wire a lot less ought to have labored…. Im sending an e mail on to the CEO and if it doesnt get benefits I will get our concerns for the media to demonstrate the amount of harley doesnt care regarding the shopper foundation.
I picked up the bike that working day and that’s when my issues started off . Just before I could even go away the dealership , the Check out engine light-weight came on .. backed up the bicycle and Blake the support manager arrived and cleared the codes and told me I really should not be concerned .
December twenty five, 2012 at 5:29 pm All I wished with the wife was a trike for her Christmas so I might get her from the Honda rebel she rides as she currently has broken her arm the moment with this bike Though it absolutely was just and accident she is Specific in my existence as that could be quite a gift to her being a mechanic I normally try to make certain she's cared for an being that she has not experienced a honeymoon due to the fact we got married before the very first gulf war in 1990 as I'm a vet and she or he is extremely Unique in my daily life as almost every other female would of left there spouse for not obtaining any honeymoon in the many decades we happen to be collectively thanks for listening . Paul Carleton s.c.
But this isn't my dilemma, This could be the Harley Davidson ‘s difficulty. I need you to solve The difficulty and alter your mirrors and freeway pegs with their connections.
I feel that the cylender head was destroyed simply because I had been overlooked for months prior to it had been looked at. I obtained worn out and talked to the basic manager and was advised after all the trouble he would fork out half for one of several cylender heads. They special purchase the sections and two months later they get in touch with me and tell me that I have a bent valve and that I would need to buy these also. Now I’m listed here with out a clue and looking forward to the valves to come in. I experience I’m needing to pay for a oversight designed inside the service Section that I experience might have been avoided if they checked my bike The 1st time I asked them over it. I asked in excess of as soon as with regard to the sounds that only transpired once the mods were being finished and was dismissed. Now they want me to pay above 1100 bucks immediately after two months of them offering me the run all around . I are much more than patient with them I tried handling the matter with them And that i keep getting dismissed. Im having to pay 300 dollars per month for something i dont have. Please contact me about what is going to be carried out involving this matter. I am able to go into bigger depth about the telephone! I shouldn’t really need to buy this error. They can be the mechanics not me. So why am I designed to pay out? And also to prime it off I just ordered a 2016 softail for my father two months immediately after I took my bicycle into the shop in June. Is this the kind of services we will assume Sooner or later?
but i do have a newer 24 ft. box truck And that i like to understand if Harley want to advertising on the perimeters. i travel back and forth from northern Cal to Tucson az. i be very pleased to publicize for Harley, would even speak with people today how fantastic the bikes are, and they ought to go obtain a person.
Then right now I’m scheduling a trip to La Celina Mexico And that i observe oil gushing out of the entrance fork and the rubber boot has eroded through the fork oil and warmth. So I get it again to Huntington Seaside Harley. The company manager tells me it can be covered below my prolonged guarantee using a fifty.00 deductible, I requested if he remembered me from two weeks back and this is the exact same problem?
IT IS TIME to remove this motorcycle dealership. They do not have confidence in the Values of your American people today nor Harley Davidson’s core values Unless of course you endorse it and if that's the scenario I'll sale my Harley’s and buy a Victory motorcycle.
I went through the same hell on the bad top quality seat on our 2013 Anniversary concern softail, our seller instructed us that Harley wouldn't warrantee as they identified the seat experienced ordinary have on and tear soon after 15months of use splitting in the seam Once i identified as Harley direct they agreed to have a look at photographs I took that will verify it had been in reality poor workmanship as being the stitches did not capture ample leather and gave way – NOT ordinary use (we had traded inside our 10 calendar year previous softail w/90K on it and no normal don and tear within the seat!) I despatched in the images as directed waited a number of months then resent asking for an update, then in Jan sent a third request all disregarded, I referred to as again yesterday to talk to somebody who would only apologize that which was the conclusion their “committee” experienced think of and there was absolutely nothing I could do!
On 10/twelve/2017 at 325pm I called back to Customer care. Debbie was not offered so I used to be connected with Steve. Just after undergoing the complete explanation yet again I was questioned by Steve to provide the bike again to your vendor for them to do supplemental diagnostics with tech assist simply because they still thought that the two wired and wi-fi must have labored. I did carry the bike bake and yet again had to acquire an uber residence and again when it had been completed to choose it up. I had questioned Steve throughout our dialogue if he felt my request was unreasonable or how he would feel if he have been me and experienced this Considerably time and expense invested. However he was professional in his reaction and attempted never to throw the employer underneath the bus he did agree there have been obvious problems in information furnished to me concerning the product or service.
Subscribe and come to be Section of the our Local community. Be the primary to hear about our most up-to-date gives and discounts!
That is my 5th Harley and Apart from my very first a single and this a person, they may have all had protection. They check here didn’t allow me to know one way or Yet another. In the picture of the bike from the ad you'll be able to Evidently begin to see the keys hanging in the nut holding the the other way up mirrors on. When my spouse and I picked the bike up on July sixteenth, they may not find the keys. I have already been instructed many times given that then the keys are actually ordered and I need to get them while in the mail. Nearly 2 months later on now and however no keys with the identical story. I'd issues with them signing the title properly and virtually skipped getting it correctly titled for Florida in time on the expiration day of the temp tag. I personal the bike outright and must have the keys. I’m a little bit pissed off and really feel most, if not most of these difficulties should have been settled properly in advance of anyone bought this bike. I shouldn't be answerable for receiving the keys and should not be accountable for paying for and putting in the throttle and return cables. I’m a TSgt while in the Air Drive stationed at Keesler AFB and am exceptionally loyal to Harley but this encounter has undoubtedly still left a bitter flavor in my mouth.
Now I've taken it in to possess a entrance tire replaced and now they say I need new wheel bearings Then I also was possessing the brake fluid recall accomplished now I want A different part to repair the abs program . What’s next. Through all this Harley has terrific customer support and mechanics however the bicycle seems to end up from the shop a few additional occasions than envisioned For less than having 16000 miles. I’m seriously dissatisfied in that bicycle now I don’t know if I would like to keep it. So dissatisfied
August 10, 2013 at 9:thirteen pm I went for the Triple S Harley Pricey in Morgantown WV about the four th of this thirty day period. They have been busy at enough time I was there so I waited for approximately thirty to forty mins. A single salesman in chrome in the a few which were Operating inquire me how he could help. I explained to him the 12 months and make of my Harley and advised him I desired to buy the chrome visors for many of the lights from the entrance and rear of my bike As well as still left and proper covers for the motor. In addition to essential a cost on a sissy bar for my Highway King. He advised me initial I needed to obtain The sunshine rings I informed him I already experienced Individuals he stated perfectly you`ll will need them once again I informed him I have All those and when he would I'd bring my bicycle for the front doorway and he could seem and after that help locate the types that match my bike.